Privacy Policy

Welcome to our Privacy Policy! This document explains how we collect, use, and protect your personal information when you visit or shop at eclatique.sg (referred to as the “Site”).

What Personal Information We Collect: When you visit our Site, we automatically gather certain information about your device. This includes details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect data on the specific web pages or products you view, where you came from before visiting us, and how you interact with our Site. We call this “Device Information”.

We use various technologies to collect Device Information:

  • Cookies: These are small data files stored on your device that include an anonymous unique identifier. Learn more about cookies and how to manage them at http://www.allaboutcookies.org.
  • Log files: These track actions on the Site and capture data such as your IP address, browser type, Internet service provider, referring/exit pages, and timestamps.
  • Web beacons, tags, and pixels: These are electronic files that record information about your Site browsing habits.

When you make a purchase or attempt to make one through our Site, we collect specific information from you, like your name, billing address, shipping address, payment details, email address, and phone number. This information is known as “Order Information”.

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information together.

How We Use Your Personal Information: We use the Order Information we collect mainly to process and fulfill your orders, including handling payments, arranging shipping, and providing invoices or order confirmations. Additionally, we use Order Information to:

  • Communicate with you;
  • Screen orders for potential risks or fraud; and
  • Send you information or ads about our products or services based on your preferences.

We use Device Information to help screen for potential risks and fraud (especially using your IP address) and to improve and optimize our Site. This includes analyzing how our customers browse and interact with our Site and assessing the success of our marketing campaigns.

Do Not Track: Please note that our data collection and usage practices on the Site do not change in response to Do Not Track signals from your browser.

Data Retention: When you place an order through our Site, we keep your Order Information in our records unless you ask us to delete it.

Changes to This Privacy Policy: We may update this privacy policy occasionally to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact Us: If you have any questions, want more details about our privacy practices, or need to file a complaint, please reach out to us at sales@eclatique.org

We hope this helps clarify how we handle your information on our Site. Your privacy and trust are important to us!